Itbuyersguide

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Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Are Saying About Our Services:

★★★★★

VDS Connect IT has been a reliable and trustworthy partner for more than 20 years, first as our phone system provider and then as our managed IT services provider. With their support model, our team has direct access to their support team for IT and phone support. Voice & Data’s knowledgeable and helpful team members are responsive problem solvers and resourceful extensions of our team.

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Capital Express has utilized Voice & Data Systems and their expertise in business phone systems for over 20 years.

We have been impressed by their ability to not only treat us as a valued customer but also as their partner; it has been clear from the beginning that our ability to operate efficiently and with ease is just as important to their company as it is to ours. They take a proactive approach to maintaining our current systems while consistently bringing new ideas and technology to improve our performance as our company has continued to grow across the region. I highly recommend Voice & Data Systems and all of their services as the best option in the industry.

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Testimonial from Bill Horstman

Our company has worked with Voice & Data for over 10 years.

They have run phone, network and fiber for us in 6 locations over that time span. They have installed all components needed for a sound infrastructure including installation of 3 phone systems with the latest being VOIP.

Their employees are self motivated, knowledgeable, courteous and have longevity with the company.

Their work is impeccable, their attention to detail is remarkable, the end result is clear when you see a wiring closet or network center that is picture perfect in every detail. All jack locations are identified and tested to ensure that the punch downs were done correctly. The fiber runs were tested after the installation to ensure no problems would occur during the turn up phase.

I have never had to request a service call back for a bad cable run. Our present location contains over 3 miles of low voltage and fiber optic cable installed by Voice & Data with not one problem upon move in.

The installation of the phone systems went seamlessly, their team knows how to install turn up and train.

Steve Sawtell does what he says he is going to do. I know that when he tells me Voice & Data can do it I can count on it being done right, on time and within budget.

I have known Steve for the 10 years that his company has been doing business with us. The most important thing I can tell you about Steve is that he is reliable, dependable and trustworthy.

Thank you,

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Testimonial from Nanette Sudman

Voice & Data Systems has been one of our key partners for the last ten years. With their assistance, we were able to upgrade and combine phone systems during a conversion with virtually no impact to our customers. Their team’s commitment to meeting goals and exceeding expectations is extraordinary.

Nanette Sudman
Access Bank
Omaha, NE

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Testimonial from Matt Flynn

I have been extremely happy with the service and professionalism of the Voice and Data team. Every member of their team, from sales to service, has been responsive, helpful, and helped to deliver a superior product.

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Testimonial from Jade McKeighan

Voice & Data has been our source of guidance for technology-related assistance for several years, and if it wasn’t for their unrivaled response-time, friendly staff and knowledgeable technicians, our business would be at a loss. We are a small business of roughly 55 employees in 5 states throughout the country and our needs range from help with smaller areas such as managed phone and internet services, to more challenging areas like assistance with video conferencing and security cameras. Their support is second to none and we heavily rely on them to keep our business running as efficiently and effectively as possible.

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They handled the service request quickly and efficiently.

They handled the service request quickly and efficiently.

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Voice and Data has always been extremely responsive, helpful, and...

Voice and Data has always been extremely responsive, helpful, and great partners!

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Voice and Data quickly and effectively resolved the issues we...

Voice and Data quickly and effectively resolved the issues we were having with our phone line. They even came personally to our facility to ensure the lines were working properly.

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Voice & Data have been a pleasure to work with....

Voice & Data have been a pleasure to work with. From design, to implementation to ongoing support, they have always been very quick to respond to any changes we needed.

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Thanks Bob for always being helpful and answering my questions....

Thanks Bob for always being helpful and answering my questions. I can feel confident in knowing things will be taken care of and done promptly. Thank you!

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Voice & Data Systems team is awesome! Thanks for the...

Voice & Data Systems team is awesome! Thanks for the quick call!

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